Campaign Support and Partner Launch Services​

Dedicated Customer Support and Services

Customer success is the driving force behind eTrigue. With an ‘Outcome-based Approach’, we commit to an exceptional client experience that begins with our quick start onboard, build and launch process. This extends throughout our continued relationship of customer education, support, and technical assistance. Whatever it takes to make your targeted marketing program successful, eTrigue is there to assist.

No implementation costs.

No consulting fees.

And no setup charges.

Your Customer Success Manager

A dedicated Customer Success Manager, is partnered with your team to ensure every partner, launch and engagement is consistent, dependable, and on-time to drive maximum success for your demand generation programs. eTrigue has a support team with the experience of running thousands of campaigns running world-wide.

Your Dedicated Team will:

Onboard your partners within 48 hours.

Map lead delivery for real-time and/or CRM.

Build and launch campaigns within 5 - 10 days.

Deliver web-based training and instruction.

Work with you to build your campaigns.

Deliver reporting, real-time and scheduled.

Would you like campaigns run for you, on behalf of your partners?

eTrigue will leverge your assets to create a custom digital marketing campaign for partners. We run the campaign ongoing for partners, leveraging your content. Your campaigns include tailored, co-branded email content, landing pages and InfoCenters. Your partners get a predictable lead flow – MQLs per quarter, and you enjoy a revenue multiplier effect.

Ongoing Support

Live telephone, Online, email, and help desk support are included without cost.

Online

Submit online support requests.

Phone

1.408.490.2900 or
toll-free in North America,
at 1.800.858.8500
between 6:00am – 6:00pm PT.

Video Library

Video tutorials are available within
lead alerts and online.

Resources:

Check in, check up

Bi-weekly updates provide reporting, updates, extra guidance and answer any questions you have.

Marketing services

Our development team provides content, design, campaign execution, the sales team training to help your partners close more deals.

Frequently asked questions

FAQs cover common issues, procedures, and helpful hints where you will find answers to all your questions.

Video support library

Video tutorials of best practices, sales team training, optimization and responsiveness reporting are available 24/7.

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